Virtual Phone Numbers: Should I get one?

When you’re starting a new business alone, keeping a constant eye on your business phone line can be very difficult. Similarly, when your business takes off but staff numbers are limited, busy times of day can mean calls are missed, and with them, new business opportunities. In these situations, having a virtual office set up with a virtual phone number is really a good choice for your business.

 A virtual phone number gives you a constant connection with both your existing customers and potential new ones. It’s also incredibly handy if you’re wanting to expand your business to a local area but don’t want to physically move there. A local number in the area gives you a presence there without going through the expense and difficulty of actually being there. You can set up a phone line in any city you need, while being headquartered in another.

While sounding incredibly high-tech and potentially complex, setting up a virtual office with a business phone line is actually quite simple. Once you’ve found a dedicated provider of such services, you can gain peace of mind that every important call will be answered with total professionalism, and you’ll never miss out on key business opportunities again.

There are numerous other good reasons to think about a virtual phone number for your business:

1) Answering machines and voicemail are convenient, but not 100% reliable. A power cut could erase all records of messages received.

2) Many people find them impersonal and would always prefer to talk to someone real, even if it’s not the person they wanted originally.

3) A virtual office receptionist gives you the professional image you need without the overheads of maintaining and running a reception yourself.

If the option is open for you to tailor your new virtual telephone number, then you should take that chance and put some thought into the number itself. It’s an optional extra, but you might find that putting that professional touch at the end of your business card is worth the extra cost.

Virtual Office Service: The natural choice for many

Virtual office services are not just for small startups and one-man-band businesses. Well-established companies can also benefit from simply always knowing that any and all phone calls will be answered with professionalism and efficiency. If you want to know more about virtual telephone numbers and other virtual office services, visit our website at https://www.workwelloffices.com/

6 Benefits of Choosing Serviced Office Space

For SMEs, the costs associated with leasing and refurbishing their own offices are often prohibitive. Serviced offices, where businesses have an executive suite within a large business unit, give business owners all the benefits of a modern and clean office environment, without all the management costs or initial outlay in furniture and fittings.

Offices that create an outstanding environment should cater to your specific needs whilst offering flexibility and operational support. This can allow you time and space to focus on running and developing your business more effectively and is highly beneficial to your business culture and team productivity.

Here are five business benefits of a serviced office that you might not have considered:

1. A carefully curated workspace – and its facilities

Your team requires more than a room, it needs an effective working environment – the benefits of a workspace specifically designed to inspire and support your team is essential for reaching your business goals and potential.

The WorkWell approach focuses on creating such an environment, providing highly productive workspaces that are deliberately designed around excelling best practices and workplace strategies. The services provided, from bookable meeting rooms to open-plan break-out spaces and a professionally manned reception desk, are intentionally created to enhance creativity, collaboration, and output.

This, combined with the convenient out-of-town location, ample accessible parking, and rural outside space, means WorkWell offices are ideally placed to offer all the advantages of a carefully curated workspace and the delivery of an exceptional level of service.

 2. Flexibility

Serviced offices offer unparalleled flexibility both in terms of the amount of space you require, the length of time you wish to stay, and overall agreement.

Customer centricity is the key driver for serviced offices, meaning your space can be flexed based on your business needs, including being expanded or reduced in size based on accessibility and the number of staff.

At WorkWell, we offer full consultancy, tailor-made workspace solutions to accommodate your evolving business, and with flexible lease periods, you can choose to adapt as and when your business needs dictate, without being restricted by lengthy contracts or square footage.

3. One all-inclusive fee

With a simple pricing structure for rental fees and with utilities included, serviced offices are incredibly cost-effective. As a business, you will only have one monthly fee, so you can continue to work in confidence without the surprise of unexpected costs:

The overall fee will usually depend on:

  • The size and quality of the space
  • The services and facilities on offer to your business
  • The city or town in which the building is located
  • If the space is in a desirable part of town (near transport centres or cultural hubs for example)

 4. Enhanced professional images

Your company’s image is hugely important. Your office branding, address, the standard of meeting rooms, and the availability of areas in which to welcome clients, all convey a professional image and help form a good overall perception of your business.

A professional workspace can help build trust and creditability and can lead to important long-term business relationships, as well as attracting talent to your company. This is proven by the success of the longstanding members who have continued to choose WorkWell Offices as their business base.

5. Community and networking

Serviced offices provide a valuable opportunity to network and work in a community of like-minded individuals. Areas, such as communal outdoor and open-plan spaces enable members from different businesses and industries to network, opening the possibility of finding shared business interests, opportunities, and collaboration.

At WorkWell, members have access to collective areas and communal spaces, as well as an active calendar of free social events organised by WorkWell and hosted within the landscaped grounds and workspace environment.

6. Move in and Start Working

Serviced offices allow businesses to simply move in and start work straight away. In contrast, setting up a new office, can be a lengthy process. From finding the right location to agreeing on the lease, through to decorating and furnishing, which all takes time. We cut all of that out, and provide a turnkey solution.

To access more information, or if you wish to discuss your workspace requirements, contact sales@workwelloffices.com

How a Serviced Office can benefit culture in a SMB

For a start up company, creating an attractive culture within the company is important for both attracting talent to work there, and then subsequently keeping that talent with you to help develop the business. And if you’re running a start up, it’s likely you’ll attract that talent by checking the boxes on a checklist offering freedom, flexibility and perks to all the members of your team. But what if the office space you have chosen to work in doesn’t give you the freedom to provide these things? If you’re lumbered with a large office space you’ve bought or rented, then you’re not going to have enough flexibility to create the right kind of start up culture you need to foster a winning team. Serviced offices offer the best solution, as they go hand in hand with a start up business, only growing as and when the company does.

So what’s on this “checklist” of start up culture? And how can serviced offices help you check the box for each element?

1) Getting the right people for the job – it’s absolutely essential you attract the most talented people for the job, and that you keep them. Serviced offices will mean that you can literally focus 100% on choosing the right business team you need. All maintenance, reception, security and other considerations are taken care of by the serviced office provider!

2) Creating a good connection between team members – organising group activities, days out and team-building exercises is made all the easier when you don’t have to worry about the day-to-day running of the office. With all the bases covered at all times, you’re free to foster a really cordial relationship between each member of your team.

3) Giving employees the opportunity to develop – with the myriad of options available in serviced offices, you needn’t have your employees there all day every day chained to their workstations. Thanks to hot desks, virtual office services and flexible meeting rooms, employees can have the freedom they so desire to get their work done.

4) Create an enjoyable and affable atmosphere in which to work – serviced offices like those at Carrwood Park and Brookfield Court provide a light, spacious, free and open space in which to work, all surrounded by stunning grounds and gardens. They are the kind of places people look forward to going to work at.

5) Attractive perks – comfy workspace, flexible times and holidays, free snacks/meals, subsidized gym membership; just some of the perks you could offer which are made easier by the huge range of amenities available in and around serviced office parks.

So whichever way you look at it, it makes sense to choose serviced offices when running a start up company. The road to success for a start up is fret with risk and difficulties, and it’s a well-known fact that only flexibility and adaptability can shepherd the company out of the darkness and into the light! Serviced offices have these qualities in spades – take the space you need for now, and expand your usage as you grow. You can’t ask for a better deal.

Are you running a start up in Carrwood Park? Leave your comments and tell us how serviced offices are helping you to build your own ideal start up culture within your company.

 

Is buying your business property the correct choice?

 

Companies all over the world have long held the view that a sensible use of money is to invest in a property to call their very own.

The disadvantages of buying your business property

Owning a property represents an extra expense which, on closer inspection, can come off as frivolous and unnecessary, especially when you see that renting can bring annual savings reaching millions of pounds.

When you buy property, you are also buying into a potentially disastrous lack of flexibility. The more flexible you want to be, the more property you’re going to have to buy. Renting spaces for office use, meetings, conferences, or other special projects means that you can take on more space exactly when you need it and where you need it and ensures you’re not wasting money on guessing what might be. It also brings advantages to your employees, often slashing commuting times and boosting productivity.

The advantage of renting your business property

It was thought that a private building would speak volumes about a business’s strength and stability as a company. And what’s more, it was commonly accepted that buying a building was a solid long-term investment in a solid asset that could act as a safety net if more turbulent times came along.

However, the tides of change have come, and the waters are closing over this prized maxim. A new wave of property rental has swept the world, proving its worth to companies large and small. From global megalith Walmart and its mere cluster of buildings surrounding their central warehouse, to smaller companies like Yell in the UK, who have recently given up their privately owned branch offices, companies large and small are now feeling the benefits of renting office space instead.

Unless you are a property dealer, why tie up more and more of your money in properties? If property is what you’re after, then it’s better to deal exclusively in property. Renting will allow the valuable capital in your business to work for a much more favourable return. Make a smarter move and explore the myriad of rental options available that can save you a fortune.

Renting frees up funds, reduces exposure to unforeseen maintenance and repair costs (which fall to the landlord) and provides a safer, more adaptable workspace for your team.  You aren’t locked into the location; renting makes relocation simpler. Letters aren’t locked into a sales process; you can simply exit the tenancy and move on.

5 signs you’re ready to leave the home office

A home office — no more getting up at 6 am, no more commuting, no more traffic jams, no more office politics.

It sounds ideal to most people, but after a while, things can start to change, and one realises that perhaps their having a home office is becoming less and less a good idea. Below are several signs that it’s time to move on and change to a new office environment:

You’re afraid you’re not making a good professional impression.

No matter how much you spruce up your home office, you still may feel uneasy or unprofessional inviting clients to your home to discuss work. Having a professional business address is an important step in building the confidence and success to expand and improve one’s company image.

You’re becoming less productive

In the beginning, you were so excited about being able to work in the relaxed atmosphere of your home; working from the sofa, having the stereo on, being free to take as few or as many breaks as you want. But there comes a time when things get too relaxed and you find yourself getting less and less done each day. This is the time to move on.

You’re feeling lonely

The idea of a quiet space for yourself to get work done sounded ideal initially. But as you get into it, you discover that there was a social aspect to an office that you now miss. Choosing a co-working serviced office space is a perfect remedy for this, as it gives you the chance to work alongside like-minded small business owners. Hey it might even allow you to do some networking.

You can’t achieve a good work-life balance

One advantage of working in an office is that when you finish work, you leave the office behind and get some real downtime at home. When your home is your office, you can never get a real clean break from it, and sooner or later it will start to take over your life, and you’ll find it harder and harder to relax at home.

You’re ready to hire

Business is booming and you need to take on staff to help out. You could allow them to work from their own homes, but in fact working in an office with them allows you to train them more efficiently and build up a closer working relationship. An office space with more people in also becomes a stronger ideas zone.

Are you currently working from home? Perhaps you’re already experiencing some or all of the above. Let us know your experiences and perhaps WorkWell can offer the solution you need.

To Lease or not to Lease: Do Serviced Offices stand a chance?!

 “Sign here on the dotted line, please, Sir?” To which the company director fervently signs, ecstatic that he has finally got proper business premises and his company really is going places!

Business might be booming at the moment, and with profit signs clocking up, you might feel compelled to lease out a bricks and mortar office to develop your business further.

But how do you know your business will maintain such growth and be able to continue paying hefty office lease costs in 12, 18 or 24 months?

In short, would you be better off renting a serviced office rather than taking the plunge and committing to leased office space for the foreseeable future?

Commitment to continue paying for the property

According to the former Dragons’ Den star Theo Paphitis, “50% of all small businesses fail in the first couple of years.”

It is a startling statistic and one of the key reasons people take serviced office space.

When deliberating whether you should opt for leased or serviced office space, you should ask yourself this question: “Where will your business be in five years?”

If you can’t answer this question but take out a leased space anyway, you are, by all intents and purposes, merely guessing. And guesswork rarely works well in business. You are likely to be simply making do with what you need now and putting up with it in the future, or you are taking out more space than you need now in the hope that your business will grow in the future. If your business does develop, fantastic. However, as we can see from Theo Paphitis’ startling statistic, there is a real chance/concern that it won’t grow, and the office lease will be a waste of money. Even if your business does grow, there is the chance that a leased office would be wasted capacity while you grow.

Think long and hard about where your company will be in five years before you sign up for a lengthy lease contract.

A serviced office solution

With serviced office space, the commitment is much shorter, meaning you would only need to finish a 12-month contract. Consequently, if you found yourself in the unfortunate position that your business was no longer viable, you could walk away from the office once the 12-month contract terminated. More often than not, if you went to the provider, this duration could be shortened, as, without wanting an empty space in the office, the serviced office provider would help find a solution.

And then there’s the staff.

An office doesn’t look too professional if there is no receptionist in the foyer to meet and greet clients, potential clients, employees and other visitors.

If you lease an office, you will, in general, be required to budget for a receptionist and other key members of staff required to ensure a professional office environment is maintained.

As most 4 – 8 person teams don’t require a full-time receptionist, what’s the point in paying a ‘9 – 5’ when in a serviced office you get a ‘share’ of the team?

IT staff, for example, are essential members of the office community. Imagine the embarrassment of having an unexpected and sudden IT failure in the middle of a vital client presentation and being void of the skills and knowledge of how to rectify the problem?

Yes, it’s safe to say IT staff are vital for the smooth running of an office and don’t come without a price tag.

Whilst with leased offices you will need to hire crucial employees such as reception staff and IT professionals, with many serviced offices, they are included in the package.

For example, here at  WorkWell, our serviced offices include onsite IT support, meaning you don’t have to dedicate valuable time, money and resources sourcing your IT staff.

Other office essentials

When you lease an office, you typically get the office shell and little more besides. Furniture, Wi-Fi connections, telephones and other features such as temperature control will all have to be installed to your requirements.

What’s more, it is not uncommon to be in a leased office in which the AC or another essential office feature is broken because “Nobody knows how to fix it.”

In a serviced office, it is the provider’s job to repair any breakages and keep all features well-maintained and in good working order.

With a serviced office, such office essentials are already there waiting for you, which can save you considerable amounts of time. From a 10 to 100-person office, all aspects need to be considered, meaning setting up an office is a huge project. By contrast, with a serviced office you simply show up with your own devices, your team and perhaps and sandwich or two and instead of waiting for weeks on end for the communications to be connected, office furniture to arrive, not to mention coffee machines and fridges to be installed, you will be able to start working and earning money the day you move in.

Consider maintenance costs

Offices do, of course, need to be kept clean. Their grounds need to be maintained, as does the outside of the office, after all, how professional or inspiring would a company look like if its premises comprised of peeling paint, a weed-infested garden and litter bins bursting at the seams?

In short, maintaining a clean, welcoming and inviting office again takes time, money and resources, and are you sure your business has access to such funds?

And then there’s the unexpected costs. A good way to exemplify this point is the fact that last year, Carrwood Park’s server room AC broke and cost £15,000 to repair. Whether it’s faulty ACs or a leaky roof, you have to ask yourself, how many SMEs have access to £15,000 at the drop of a hat?

So what about the price?

Of course, the cost of leased offices varies considerably, as does serviced offices. The main influencing factor which contributes to the cost of any office space is the location. For example, an office in London will be significantly pricier to rent than an office in Hull or Leeds.

You might find that a serviced office costs more per square foot than a leased office. However, you take much less of it and share communal space and resources. Combine this with the fact that you will have access to enterprise-scale infrastructure and have potential issues such as breakages and repairs dealt with, you will find that you may have less space, but the space you do have enables you to work more efficiently and focus on what earns you money.

Once you factor these points in, then serviced offices are so much better value. In addition, because you share a lot of the resources, the actual price is much cheaper than what it would cost for the same services and resources when leasing an office.

For quality, stylish, practical and convenient serviced offices on the outskirts of Leeds, get in touch with WorkWell.

Which Serviced Office layout best suits your business in Leeds?

 Long gone are the days when one serviced office looked almost identical to the next, with clusters of workstations nestled together defining one team from another and doing little to nurture cross-department collaboration.

Today flexibility is at the core of modern working ethics, and none more so than when it comes to office layout. Design experts generally believe a mix of spaces is preferable as diverse office layouts and design will “suit various individuals and teams who are working on different tasks.”

While a diversely laid out office might be ideal to, as Google says, “create many different places so people can be as productive as possible,” not all businesses have the resources and funds to create such an eclectic mix of office space.

Besides, there are certain types of office layouts that are more suitable and productivity-enhancing for specific types of business.

Take a look at the Carrwood Park guide on how different business types require different serviced office layouts. You can then use our guide to help you decide which office layout is best for your business.

So, what different types of office layouts are there?

The main types of office layouts are:

  • The Open-Plan office
  • A mixture of open and closed spaces
  • Cubicle Farms
  • The Row Layout Design
  • The Cellular (traditional) office

The Open-Plan Office

As we stated in our previous office layout blog, open-plan offices are gathering momentum, and are currently the preferred method of 70% of offices in the United States.

Open-plan offices involve everyone working in one big room that is void of dividers and everyone mixes and works under the same roof. Meeting rooms and conference rooms are often located on the outer walls in this type of office environment.

As the BBC writes, this “new type” of open-plan office “encouraged disclosure, discussion and debate” and can even help businesses reduce overheads.

“Managers were mixed in with the masses, cutting down on the expense of managerial offices and allowing organisations to manage their workforce more flexibly.”

So what type of businesses is an open-plan office design suitable for?

As this type of office design is a creative environment, open-plan offices are great for creative businesses, such as design companies or digital agencies, which often require the use of an open-plan layout to nurture communication among employees.

A mixture of open and closed spaces

Citing the downsides of an open-plan office layout, namely being noisy and germ-rendering environments, Inc.com believes a better solution would be an office that provides and mixture of open and closed spaces.

This type of office has places where people can work alone but can be seen and accessible to colleagues and a place where different teams can potentially work together.

“By mixing open and closed spaces, offices can glean the benefits of open designs – a symbolic sense of mission, a laid-back feeling of innovative enterprise – without the noisy and potentially unhealthy drawbacks,” writes Inc.com.

Cubicle Farms

Cubicle farm-style offices are comprised of partitioned rows of spaces which are separated by dividers that only reach halfway up to the ceiling. The partitioned spaces are usually separated by aisles, designed for communication and negotiation amongst staff. It is important to remember that traffic flow needs to be considered in this type of office layout which is designed for a large number of workers. Aisles, particularly central aisles, need to be wide enough to accommodate traffic flow and employees passing one another.

These cubicles are typically equipped with a computer and phone line. Sometimes there is just one worker per cubicle, but often two or three employees share a cubicle.

Cubicle Farms are most suitable for firms with high volumes of middle management, such as call centres, in which managers can mix and be of assistance to staff with ease.

The Row Layout Design

By the same token, a row layout office is also effective for call centres and businesses where employees spend their day on computers and phones. The Row Layout design is a traditional type of office space which comprises cubicles lined up in rows.

As the Small Business Chronicle points out, the row layout can be appealing to many businesses due to the ease of assembly and the fact it doesn’t require extensive planning. As with the cubicle farm layout, the rows are often segregated by high dividers to give workers privacy.

The Cellular (traditional) office

In its paper about different office layouts, the James Hilton Academy describes the Cellular layout as being offices that are made up of smaller individual rooms in which a small number of employees work.

In this type of office, individuals or small teams can be isolated by closing a door.

What type of business would benefit from a cellular layout?

Any business which requires staff to work routinely in a private setting is likely to be most suited to a cellular setup. For example, a law firm which requires individual rooms for lawyer and client confidentiality would require a cellular layout.

Businesses that rely on teamwork between colleagues and creative, spontaneous collaboration such as creative agencies would not be suited to this traditional type of office layout.

The choice of your office design should not be taken lightly. Get it right and an office can be a vital tool in sparking creativity and nurturing productivity. Get it wrong and your employees and ultimately your clients are likely to suffer.

Enjoy this blog? Why not read our other post ‘Setting up your office for maximum productivity’

For flexible, stylish and professional serviced offices in Leeds and Harrogate, get in touch with WorkWell.